Our commitments

Reinventing together a way of working that is in line with our aspirations and the challenges of tomorrow.

Continue navigation

Erro was born of a rigorous commitment
which is reflected in four founding pillars

Transparency
Transparency
Local
Local
Durability
Durability
Low impact
Low impact

Transparency

Transparency means taking responsibility for every choice we make and every aspect of our manufacturing process, and not being afraid to share our behind-the-scenes information. We are committed to ensuring optimal traceability of our materials.

Prior to its creation, ERRO benefited from a diagnosis of the impact of its creation by the Think + agency to understand its points of vigilance and define precise specifications in favor of society and the environment. As a result, the main material we work with, leather, comes from the food industry and has been awarded the Leather Working Group (LWG) LABEL. Currently, 60% of our hides are LWG GOLD and 40% LWG Silver. The tanneries are located in border countries, in Italy and Spain. For our linings, we have chosen linen, a material that is antibacterial, biodegradable and resistant. We use 100% French linen from Emanuel Lang, a pioneer in the relocation of linen production to France. The yarn supplier is located in Germany. It produces yarn certified to OEKO-TEX® Standard 100, Cradle to Cradle Certified® Gold and Global Recycled Standard. For metal parts, we work with the family firm Metetal Création. After being designed in France, the buckles are manufactured in their factory north of Hong Kong. Metetal complies with all European and French environmental regulations. We are currently working on sourcing so that by 2025 we can have 100% buckles made in Europe.

Local

All our pieces are made in France, in our handcrafted leather workshop in the Basque Country.

With the aim of preserving the local economy, we value local players and partners in sourcing our materials.

In addition to suppliers of raw materials and packaging, the vast majority of whom are located in Europe, we also work with committed local entities. For example, we have equipped our boutique with bespoke furniture created by a Basque cabinetmaker specializing in design and production for private and professional customers. The rest of the furniture was acquired thanks to virtuous partnerships with know-how brands such as Goicoechea, Alki and Crea K. What's more, at the ERRO boutique, we accept payment in Eusko, a local currency that can be used at approved retailers.

We maintain a close working relationship with key players in the leather industry, in particular RESO Cuir, an association that brings together professionals from the regional sector. ERRO's development also benefits from the support of the Région Nouvelle Aquitaine, which is backing our expansion.
Fundamentally, we are keen to establish solid, lasting partnerships with local players, in order to actively contribute to the economic and cultural vitality of our region.

Durability

We create durable parts, built to last a lifetime, and easily repaired if necessary.

Our aim is to create pieces that will be with you every day, and that can be handed down from generation to generation. We tailor our designs with this in mind. That's why we use as few metal parts (zips, magnets) as possible. In fact, these are often the parts that change the least over time.

Our bags are eco-designed, and we are committed to offering a lifetime repair service for our bags, so that they can accompany you on all your adventures. We're also working with the Think+ agency to develop measurement tools to track the impact of our products on the environment and provide you with a reliable, transparent index.
Finally, a bag that lasts is a bag that is well cared for, which is why we offer annual in-store maintenance of your leather goods.

Low impact

We are fully aware of today's environmental and social challenges, and are committed to limiting our impact on a daily basis.

We created our workshop with the desire to redefine the lines of an economic and human model that no longer suited us. Today, our workshop employs 40 people with an average age of 32. We want our workshop to be a place of trust and personal fulfillment, where everyone can realize their potential. To achieve this, we carefully train our team members according to their individual skills and desires, so that everyone can develop according to their aspirations. As with our eco-responsible commitments, we want to have a positive impact on the lives of those who make ERRO what it is every day.

We also take care to minimize our impact, particularly on our global operations. To this end, our workshops use 100% renewable energy and are equipped with solar panels. What's more, we don't throw away any leather, but recycle all our offcuts by passing them on to a local association which transforms them into insulating panels.

Minimizing our impact also means pledging not to destroy or throw away any defective, unsold or prototype bags. We have decided to offer them at reduced prices in store under the name of "Second Choix".

ERRO Leather goods Biarritz
BOUTIQUE MAROQUINERIE PAYS BASQUE
ERRO Leather goods Biarritz Discover